Medstar Ambulance of Mendocino County Inc., a 501(c)(3) non-profit community service dba Ukiah Ambulance

Medstar and Ukiah Ambulance patches

Launch Pad

Below are links to internal and external systems and other resources used in the course of business. Access is generally restricted to current Medstar employees and other authorized users, and may further be restricted for each system to certain groups or individuals.

Medstar Apps and Systems

CAD Reports SAP BusinessObjects BI launch pad for computer-aided dispatch reports.
eLearning Online learning platform provided by Target Solutions for required and optional computer-based training.
Email Medstar e-mail provided by Google's G Suite for Nonprofits. Your e-mail address and password are your credentials for all G Suite services, including Calendar, Drive, Docs, Meet and Chat.
Fleet Tracker View real-time geolocation and related data of equipped Medstar vehicles.
Online Fax AT&T Online Fax is used to send PDFs and other acceptable electronic file formats as facsimiles without the use of an analog fax machine. Refer to the online fax job aid for access and use instructions. Select and copy the language below to paste into the comments box on the fax cover page:

Confidentiality Notice: The information contained in this fax is proprietary, privileged and/or confidential, some or all of which may be protected health information as defined by the federal Health Insurance Portability & Accountability Act (HIPAA) Privacy Rule. This fax is intended for the exclusive use of the individual or entity named above. If you are not the intended recipient, you are hereby notified that any disclosure, dissemination, distribution or copying of this information is strictly prohibited and may be subject to penalty under state and federal law; please notify the sender and destroy this fax.

Payroll Access your pay statement and Form W-2 through QuickBooks Workforce.
Remote Desktop Remote administrative access through Chrome Remote Desktop to Medstar computers.
Scheduling Shift scheduling and workforce management tools provided by Aladtec. View shift schedules, submit shift trade requests and more.
Shared Drive Access common documents, such as forms, job aids and policies, on the Medstar shared drive (and up to 30 GB of individual cloud storage) provided by Google's G Suite for Nonprofits.

Medstar Forms

CS Admin Report The Controlled Substance Administration Report must be completed for each patient to whom you administer a controlled medication (i.e. fentanyl, ketamine, midazolam, morphine) and/or for any waste of these substances.
PDF Forms Other forms are available through the shared drive for printing and/or e-mail submission. These include the Controlled Substance Custody Log, Incident Report, Physician Certification Statement, RAS/AMA, Run Log, and more.
Rig Check Complete an inspection of your assigned ambulance each day by 10am to ensure response readiness.

Patient Care

ePCR Field ImageTrend Elite field interface to create and edit pre-hospital patient care records (PCRs).
ePCR Web ImageTrend Elite web interface for administrative functions.
Treatment Guidelines Coastal Valleys EMS Agency standing orders for pre-hospital patient care effective January 1, 2020. These protocols can also be found on the Medstar shared drive under Policies & Guidelines. For the latest updates, visit

Employees  |  HIPAA  |  Privacy Policy

Copyright © 2013 Medstar Ambulance of Mendocino County Inc.,
a 501(c)(3) non-profit public charity dba Ukiah Ambulance.
130 Ford St, PO Box 277, Ukiah, CA 95482
(707) 462-3808 Business • (707) 462-3001 Dispatch

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